Q1. I registered with an email address that cannot receive emails, so I can’t verify it. What should I do?
A1. Once you sign in using your original sign-in email and password, a page to verify your new sign-in email address will appear, and you can sign in using the new email and your password. If the page does not appear, please contact us with your current sign-in email and a new email address you want to use as your new sign-in email on our website.
Q2. I have errors when I click on the “Verify” button.
A2. The verification link is valid for one hour, and it will expire. If the link has expired, please sign in again and you will receive a new verification email. If your issue persists, please forward the verification email that you received and we will assist you with the process.
Q3. When I try to sign in, it says “There is already an account associated with this email address.”
A3. It means you already have an account on our website, so please sign in. If you don’t remember your password, please click on the “Forgot password?” button to reset it before trying again.
Q4. I entered my email address, but it says “Please enter a valid email address. If the same issue persists, please contact us.”
A4. Please try using another email address if you have a different one. If not, please provide us with the email address you want to verify.
Q5. I cannot verify my email address on the app TTMIK: Audio.
A5. We are sorry but the email verification cannot be done on our app, TTMIK: Audio. Please verify your email address on our website: https://TalkToMeInKorean.com.
Our audio app could be temporarily unstable. Please listen to our audio tracks at https://talktomeinkorean.com/audio/ alternatively.